Frequently Asked Questions

1. What happens after I book a service?

Once you book a service, I’ll reach out within 24 hours to confirm your request and gather any additional details. From there, I’ll get to work curating the perfect experience for you, keeping you updated every step of the way.

2. Can I make last-minute changes?

Absolutely! I understand that plans can change. Depending on the nature of the request, I’ll do my best to accommodate last-minute adjustments. For Priority Package clients, last-minute changes are handled with top priority.

3. What if I need something not listed in the packages?

If you have a unique request that doesn’t fit into one of my standard packages, feel free to reach out directly. I’m happy to discuss custom services and tailor something specifically for your needs.

4. How do I know which package is right for me?

Each package is designed to fit different needs and levels of complexity. If you’re unsure which to choose, I recommend starting with a lower-tier package or scheduling a free consultation to discuss your needs in detail.

5. What is the turnaround time for services?

For standard packages, I typically need 24-48 hours to arrange everything. For the Priority Package, I guarantee a 24-hour turnaround. If you’re booking a more complex service like a multi-day itinerary, we’ll agree on a timeline that ensures everything is perfectly planned.

6. Do you offer refunds?

Given the personalized nature of my services, I generally don’t offer refunds once the planning process has begun. 

7. How do I get started with a subscription?

You can sign up for a subscription (or rather, a membership) directly through the website. Once you select your tier, I’ll reach out to discuss your first set of requests and how we can best work together on an ongoing basis.